I contacted Blizzard support via email and was asked three questions to verify my account. I was unable to answer all of them. One question involved providing my vanilla WoW serial number, something that I no longer thanks to Typhoon Ketsana. The rep told me to email Account Services directly and provide a government-issued ID plus a scanned printout of a document they provided in the link. I submitted what was required two days later. After nearly three days, I got a response that Blizz has removed my authenticator and I was able to login.
It was a long and arduous process. I still can’t get over the fact that the one thing that was protecting my account also prevented me from accessing it. Overall, I was unable to play the game for about a week.
Pardon the short update. Real life is getting in the way again. If you want to hear about the new talent previews, WoW.com has those covered. I was supposed to write a post about gear stagnation but this week’s heroic drops have managed to shut me up. Imagine that?
by Dinaer, on June 12 2010 @ 9:18 am
Sounds to me like the authenticator was doing its job. You should be happy. If you could have bypassed it easily then it would be pointless.
by Cow, on June 13 2010 @ 1:07 pm
gear stagnation - I don’t want to read it. I want to hear you yell about it
by zeroinitiate, on June 15 2010 @ 5:52 am
@Dinaer Lol. That actually made me laugh about it. Excellent point
@Cow I thought about writing a post about gear stagnation, but I feel like I’m going to open a can of worms if I do that.
by PVE Rogues, on June 16 2010 @ 4:09 pm
Well, I doubt part of it’s job decsription is to keep out the owner of said Authenticator. :s Glad you got back in wow in the end though.
by zeroinitiate, on June 17 2010 @ 1:18 am
Thanks! It took a while but it’s great to be back!